Welcome to the myPSR Help Centre 👋

Operator Efficiency

How is the Operator Efficiency calculated?
Written by Support
Updated 3 weeks ago

For all completed requests, we use the Date/Time the Job Request was marked as Completed minus the Due Date/Time


Example:


Job Request A


Completed on 15/5 at 10:00am
Due on 15/5 at 9:00am


Efficiency is +1hr


Job Request B


Completed on 15/5 at 10:00am
Due on 14/5 at 9:00am


Efficiency is +25hr


What will be displayed is the TOTAL Efficiency and in this case: +26hrs

Did this answer your question?